moraMora / Datasets / Customer support conversations
Customer support conversations for AI training
Tickets and escalations with their resolution. Buyers care less about the chat and more about the investigation behind it.
If you have customer support conversations
These are the parts labs ask about:
- Ticket threads
- Internal notes and escalations
- Account or order context
- Resolution and reopen status
Internal notes are the valuable part. A thread without the investigation is close to public forum data.
Sell customer support conversationsIf you need customer support conversations
What separates a useful set from a pile of files:
- Tier 2 and tier 3 cases, the hard ones
- What the agent looked up before answering
- Whether the ticket reopened
Tell us what your model gets wrong and we'll source against it.
Request customer support conversationsNew to this? Read how to sell data to AI companies and what your data is worth.